Legal

HIPAA Privacy Notice

Effective Date: January 1, 2026

BetterStem is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

1 How We Use and Disclose Your Information

Treatment

  • Physician consultations
  • Procedure planning
  • Follow-up care

Payment

  • Billing and payment processing
  • Financing coordination

Healthcare Operations

  • Quality improvement
  • Compliance and auditing
  • Staff training

2 Additional Disclosures

We may disclose your Protected Health Information (PHI):

  • When required by law
  • For public health and safety
  • To prevent serious threats
  • With your written authorization

3 Your Rights

You have the right to:

  • Access your medical records
  • Request corrections
  • Request restrictions
  • Request confidential communication
  • Receive an accounting of disclosures
  • File a complaint without retaliation

4 Data Protection

We implement safeguards including:

Secure Electronic Systems

Access Controls

Encryption Protocols

5 Breach Notification

You will be notified in accordance with applicable law in the event of a data breach.

6 Contact Information

BetterStem Privacy Officer

Email: [email protected]

Phone: 305.598.7777

You may also file a complaint with the U.S. Department of Health & Human Services.

7 Changes to This Notice

BetterStem reserves the right to update this Privacy Notice at any time. The latest version will always be available on this website.